As a potential Cox Internet subscriber, you should have access to all the information that you can get your hands on. You should know, for instance, exactly what broadband services the company is engaged in selling. In this way, you’ll be able to balance your demands with your budget – and gain the subscription plan that provides the most value.
To this end, the reading page after page of website content is great. But there’s an even better option out there. And this is to get in touch with the Cox Internet Customer Service.
In this post, we’ll vent on some of the perks associated with contacting the Cox Internet customer service. We’ll also detail some of the points where we found the service to be a bit lacking – in terms of providing a satisfactory customer experience. You can consider this piece to be a review of sorts; one which is also geared towards providing you with some useful information.
So if you’re in for gaining some sage advice – and some grounding in basic ‘Cox Internet Knowledge’ – read on!
Table of Contents
On the Business Importance of the Cox Internet Customer Service
In our opinion, quality customer services initiative is essential for promoting some brand loyalty.
Think about it.
If you (as a customer) find it easy to connect with the brand representatives of a company, you will be more likely to converse with them. Over time, this inevitably leads to the buildup of a smooth customer-brand relationship. When considered from the business perspective, such a comfortable ‘link’ can really drive sales up.
In many real-world sales cases, it has even been observed that consumers are significantly more open to purchasing non-essential items from businesses when this relationship exists.
By many internal estimates, the COX Internet Customer Service has historically played a major role in consolidating the company’s customer base. And the service continues to yield even larger ‘dividends’ for the brand, by attracting and facilitating its new groups of subscribers.
‘In the most endearing way’, as one ISP industry expert recently commented in a tech magazine interview.
In terms of criticism, some subscribers have claimed that calling the service incurs a small calling fee on their carriers. And this complaint comes despite the fact that the company advertises its telephonic helpline as being completely ‘toll-free’.
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COX Internet Review
Cox Communications, being in the business of selling unlimited high-speed Internet, Cable TV, and Home Phone solutions, generally offers up to 5 different internet plans. These range from the very affordable
- COX Internet Starter 10 plan (up to 10 Mbps Download/1 Mbps Upload Speed)
to the
- COX Internet Gigablast (up to 1 Gbps Download/35 Mbps Upload Speed)
With these offers, the company is easily able to cater to its highly diversified subscribers’ base. Its plans appeal to the low-income daily wage laborer, as well as to the wealthy accounting executive stationed in Wall Street.
On the whole, Cox’s main focus is on providing stellar services quality coupled with affordable pricing tariffs.
At present, the company is also in the process of hooking many State & Federal public offices with its high-speed internet network.
A Dose of Some Useful Statistics
As per the recent ISP figures posted on broadbandnow.com, Cox Internet currently serves internet service to:
- Over 20 million U.S subscribers
- Spread in over 19 states
And according to Netflix’s July 2019 ‘ISP Leaderboard’ listing (which is renewed on a monthly basis), the Cox Internet service is:
- Currently, the 9th most desirable internet subscription for binge-watching the streaming service’s movies & TV shows smoothly
Similarly, Newsweek Magazine – in its recent ‘Best and Worst Internet Service Providers in the U.S Revealed’ post –
- Ranked the Cox Internet service with the 8th most satisfied subscribers in the country
When taken as a whole, all of these figures go to show that the company’s Internet service commands a sizeable share of U.S consumers’ approval ratings. So if you’re currently searching for a good internet deal within the country, you should definitely check if Cox has something to offer in your area.
Contact Cox Customer Care NOW, at (insert contact number)
People prefer making do with the Cox Customer Service because it offers a quick route for gaining some ‘to the point’ information.
So if you’re completely set on subscribing to one of the company’s high-speed internet packages, consider getting in touch TODAY!
And before you do, please make a note of all of your subscription queries – so that no question remains unanswered.
