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If you are seeking a reliable provider that can offer you quality services, CenturyLink is your answer! The company has established a solid reputation in the market for its phone, internet, and TV offerings. They are currently providing its services in 36 states including Washington, Oregon, Florida, and Texas. The provider cares about their customers and has a strong focus on facilitating them as much as possible. For instance, the company introduced the My CenturyLink App for their ease.
The subscribers can download this application for various purposes like managing their account. Keep in mind that this is not a TV application like the Cox Contour TV app. Let’s now have a closer look at everything you can do with the app.
Table of Contents
How to Get My CenturyLink App
CenturyLink understands that people use both Android and iOS, depending on their personal preference. Hence, the provider has made the My CenturyLink App available on both OS. This means that whether you use Android or iOS, you can download the app with no issues. For those using Android, you will have to visit Google Play Store to get it. And for those using iOS, you can go to Apple Play Store to download the app.
Once you have downloaded the My CenturyLink mobile app, you can launch it. When it opens, the application will ask for credentials. Now, you may think about what credentials to enter. And hence, you may get confused here. But don’t! You can enter the same credentials that you enter on the CenturyLink website. And that’s it! You will be able to access the app successfully.
What to Do If You Don’t Have Credentials?
If you have just subscribed to the provider and don’t have credentials, don’t worry! You will need your zip code and account number to get started. But where can you find your account number? It will be mentioned in your welcome letter or the bill. Just examine them, and you will find it. If you don’t, you can call the provider directly and request them to tell you your account number. After you have obtained the account number, you will be able to create the credentials which you can use to enter the application.
What Can You Do with My CenturyLink Mobile App?
My CenturyLink App is a useful tool that you can use to do a whole lot of things. Let’s discuss a few of them:
Self-Installation
If you just joined the CenturyLink family, you can download the app to set up the service with the self-installation feature. It’s a much better option. Why? Well, simply because you will not have to wait for the technician to visit your home to install the service. The app will guide you on how to install the service properly. You will find easy installation steps which you can implement without any worries.
If you are self-installing the internet service, the app will help you know how to plug the modem. And once the modem is connected, you will be required to scan the serial number with the app which will allow you to access your account information. Once that is done, you will need to sign a service agreement on the app, and you will be done. After the process is complete, you will be able to manage your WiFi settings.
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Read Suggestion: Cox Gigablast Speed
Manage Your Account
One of the most important features of the CenturyLink app is that you can use it to manage your account easily. Here are some of the things which you can do on the application:
- Subscribing to paperless billing
- Activating the AutoPay feature
- Viewing your bill and making a payment
- Checking your service status
- Using the app to upgrade your internet deal
These are just some of the things which you can do with the app. The app can do a lot more than this. For instance, it can send you alerts whenever you place a new order.
Troubleshooting Issues
Connectivity issues are imminent even if you are using Cox Gigablast service. And while you may have to report the issue to the provider, you may not have to do the same if you are subscribed to CenturyLink. This is because their app is quite helpful when it comes to troubleshooting issues. It offers step-by-step instructions which you can view to troubleshoot some common connection issues. This means that you will no longer have to count on the provider for help. You can deal with the problems yourself which will allow you to keep doing what you love like streaming videos on the YouTube TV app.
In addition, you will also find some useful articles and videos that will help you get rid of connectivity issues. However, if you have encountered a technical problem with the service, you can call the provider and ask them to resolve it for you.
Conclusion
CenturyLink is easily one of the best providers in the United States. And it’s not hard to see why. After all, they offer excellent services along with quality customer service. The My CenturyLink App is a great facility for its subscribers. They can use it for so many things like managing their account or for self-installing the service. They can even troubleshoot connectivity issues with the help of the app conveniently.
That’s not all! The app also features the parental control option. You can use it to block access to certain channels which you don’t want your children to view.
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