There are tons of streaming platforms available today. But one of the first names to come to mind every time is undoubtedly Netflix. The trailblazing streaming platform is one of the pioneers in over-the-top entertainment. Challenging conventional cable and satellite TV, Netflix follows an ad-free, on-demand subscription model. And to attract users, it has focused on building a huge library of TV shows and movies. The streaming service has millions of subscribers all over the world, especially in high-penetration countries with access to reliable internet services.
Fixing the Netflix “Not Connected to the Internet” Error
Netflix can be watched on just about any device and sufficiently fast internet speeds. The platform can be accessed on popular browsers like Google Chrome, Mozilla Firefox, and even Safari. In addition, you can download the app onto your Windows, Android, or iOS device to take your entertainment mobile. The app is also available on the native app stores on console devices like the Sony PlayStation 4 or Microsoft Xbox One. It is no surprise that most people’s first choice is Netflix when it comes to a streaming subscription. However, this makes it even more frustrating for them when the app develops problems from time to time.
The “Not Connected to The Internet” error is one such problem. In most cases, the notification correctly informs you that you can’t access Netflix’s server since you have lost your internet connection. The user needs to be connected to a working internet connection to access Netflix content, which makes sense. However, sometimes you may receive this error even when other devices are connected to the same network and can access the internet with no problems. Don’t panic if this happens. The error could be because of several reasons, ranging from Wi-Fi extender issues to poor signal strength to using a VPN. Here are 5 ways you can fix the problem and resume your binging sessions ASAP:
Refresh the Tab or Application
A small interruption in your internet service can often result in Netflix displaying the error message. However, it should disappear automatically if the connection restores itself in a few seconds. If this happens, you can resume streaming videos. But sometimes, the service interruption can cause minor problems with the app (or browser tab). After ensuring you do have internet access and that a poor connection isn’t the problem, simply refresh the tab or restart the application. Any minor bugs should be flushed out after this and you’ll be able to watch your favorite shows and movies again.
Reboot Router and Modem
Of course, it’s not just the application or browser tab that can develop problems. Modems and routers are sophisticated pieces of equipment, controlled by software known as firmware. Sometimes, with network congestion and traffic, bugs can interfere with your router or modem’s performance. This can either completely stop connectivity or slow down speeds. But don’t worry, the fix is as simple as rebooting your equipment. If the connection problem was a minor one with the equipment, the Netflix engine should now be able to connect to the server over your home internet. This should also fix a slow wired connection in most cases.
Exit Any VPN’s Being Used While Streaming
Since Netflix has users all over the world, it maintains servers that are geographically closer to its biggest markets. This ensures every market has ready access to the streaming giant’s servers and content. Netflix also often varies the content it offers on different servers. The idea is to offer each market more relevant and appealing content. The application uses your device location to determine which server you connect to.
However, many entertainment junkies often try to bypass the geolocation restrictions by using a VPN. A VPN masks your device ID and location information. This can theoretically allow you to access other Netlfix servers depending on what VPN location you choose. Unfortunately for you, Netflix can detect most VPNs and will usually prevent your device from accessing different servers. Try shutting down the VPN and access the app without it. If it works, it means your VPN didn’t fool Netflix. Also, if you use a VPN too often, you could even have your account banned.
Get in Touch with Your Internet Provider
Sometimes the problem can, in fact, be with your service provider. Many problems, such as technical problems with your Cox Mini Box Fast Activation, are often outside a subscriber’s ability to fix. If you’re getting the same problem on different devices, you may need to get in touch with your internet service provider asap. A technical problem could be getting in the way of you and your entertainment.