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Home  /  FAQs • Guide  /  3 Ways To Fix Cox WiFi Not Working With Macbook Pro
mac book pro and cox wifi
30 September 2020

3 Ways To Fix Cox WiFi Not Working With Macbook Pro

Written by Harry Miller
FAQs, Guide
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Wi-Fi connections are extremely convenient, both for homes and offices. They allow multiple users to connect their devices wirelessly over the same network. However, Wi-Fi technology is not without its occasional problems, and you may find it difficult to connect certain devices to the network from time to time. While not very common, certain MacBook Pro users have been known to have trouble connecting with their Cox Panoramic Wi-Fi. This doesn’t happen very frequently, but it has happened enough for us to create a blog that explores easy fixes to this problem.

Read on to find out more.

Table of Contents

  • Fixing MacBook Pro Connection Problems with Cox Wi-Fi
  • Review Connection Settings on Your MacBook Pro
  • Manually Reset Your Wi-Fi Router and Modem
  • Selectively Reset Settings on Your MacBook Pro

Fixing MacBook Pro Connection Problems with Cox Wi-Fi

Cox Communications is one of the biggest players in the TV, phone, and high-speed internet industry. It has consistently come up with innovative and convenient services, with a focus on ease of use, like programming your Cox remote to TV. Cox in-home panoramic Wi-Fi offers one of the best wireless experiences in the business. Apple, on the other hand, is a recognized leader in the global technology market. It has consistently manufactured high-quality products known to have impeccable hardware and software capabilities. So it is very understandable how frustrating it can be when your Apple MacBook Pro refuses to connect to your Cox wireless network. Don’t worry though, these simple steps can often prove to be an easy fix:

  1. Review Connection Settings on Your MacBook Pro
  2. Manually Reset Your Wi-Fi Router and Modem   
  3. Selectively Reset Settings on Your MacBook Pro

Here’s how you can go about it.

Review Connection Settings on Your MacBook Pro

Here is an easy check to perform. Are other devices connecting easily to your wireless home network? If so, it is more than likely that the problem is with your MacBook Pro connection settings. Certain settings could be preventing your MacBook Pro from recognizing the Wi-Fi connection. Here’s how you can fix this:

  • Open the upper menu.
  • Select System Preferences.
  • Click on Network.
  • Click on Wi-Fi on the left side of the screen.
  • Select the list of networks you have been connected to.
  • Remove all previously connected networks.

Once you have done this, the next step is fairly simple. You will be directed back to the Network window. Select the location dropdown, add a name for your current location, and try connecting to the network again. You should be able to connect to your network now.

Manually Reset Your Wi-Fi Router and Modem

Your Wi-Fi router and modem are constantly transmitting and receiving information. This makes it possible for them to develop minor bugs from time to time. For example, your router may not be able to recognize new devices. Luckily, there aren’t too many settings to change on your Wi-Fi equipment. A simple manual reboot should usually remove most bugs. Here’s how you can do that:

  • Power off your Wi-Fi router.
  • Locate the reset button on your modem.
  • After resetting your modem, wait for it to power up.
  • Switch on your router again.

Once your modem and router are up and working again, try connecting your MacBook Pro to the network again. If the problem was with your Wi-Fi equipment, you should be able to connect easily now.

Selectively Reset Settings on Your MacBook Pro

If the first two fixes didn’t work, there could likely be certain settings enabled on systems that allow your MacBook Pro to connect to your Wi-Fi. You may need to reset them. Don’t worry though. This isn’t the same as doing a factory reset on your MacBook Pro. You simply need to selectively reset a few options and systems, specifically the following:

  • System Management Controller.
  • Non-Volatile RAM.
  • Parameter RAM.

These three options are primarily what help your MacBook execute wireless connections. Resetting them should set them back to default, allowing you to connect to the network easily. This is a good fix especially if you’re a techie who keeps fiddling around and tweaking settings.

The solutions discussed above are the most common fixes to problems with connecting your MacBook Pro to your Wi-Fi network. Of course, sometimes, the problem could simply be that you are using a much older router and modem. Older equipment, especially non-DOCSIS 3.0 versions, can often become non-compatible with newer equipment. In such cases, you’ll have to get in touch with Cox to replace your older equipment with newer tech. This could, however, have an impact on your Cox hidden fees. Be sure to check with your service representative first. Let us know if you have any special fixes for this problem in the comments below.

 

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Harry Miller

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